VIVisa insta-prep
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Privacy notice

Your documents are not souvenirs. We treat them accordingly.

This notice explains the small amount of information collected by this website and the stricter case-specific rules used when you later send documents to our confirmed email or WhatsApp channel.

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No document uploads on this website. The current forms collect contact and readiness details only.

Effective and last updated: 8 September 2026

Who we areData collected nowOptional travel useDocuments laterSharingRetentionYour rights

01

Who we are and how to reach us

Visa insta-prep is an independent Bengaluru-only document-preparation and coordination service. In Indian data-protection language, we decide why and how information for this service is handled and act as the Data Fiduciary/body corporate for that processing. We are not Singapore immigration, a government body or an authorised visa agent.

For a privacy question, correction, deletion/withdrawal request or complaint, email sharansetty98@gmail.com or call +91 80738 41495 between 9:00 AM and 9:00 PM IST. We aim to acknowledge complaints within 48 hours and resolve them within 30 days.

02

What this website collects now

Callback request

Name, mobile number, email, applicant count, broad applicant profile, preferred callback time and your consent record.

Document-ready intake

The same contact details, Bengaluru area, sponsorship arrangement, expected travel date and category-level readiness ticks.

Technical records

Our host may process IP address, browser/device information, requested page, referrer and timestamps to deliver, protect and troubleshoot the site.

Communications

If you contact us, we handle the message and response history needed to answer and manage the requested service.

Do not enter passport, banking, salary, or identity-document information in either website form. After we confirm the required document categories, issue a case reference and obtain separate document-processing consent, you may send requested files only to sharansetty98@gmail.com or the WhatsApp account at +91 80738 41495. Do not use another address, number, group, social-media message or unsolicited link.

Why we use it

For the required service consent: only to return the requested call, understand the number/profile of applicants, assess high-level readiness, prevent spam/fraud, operate and secure the website, keep a consent/request record, and comply with law. This service data is not automatically marketing consent and is not used to train AI models.

03

Optional trip planning and paid partner introductions

The two optional choices beside a lead form are unticked and independent. Refusing either has no effect on the visa-preparation request.

Our travel emails

If selected, we may use the name, email, Singapore interest, applicant count/profile and, where supplied, Bengaluru area and travel date to email our own trip-planning ideas and offers. This does not permit SMS, WhatsApp or promotional calls, partner disclosure, or use of document contents.

Partner interest

If selected, we may ask whether you want a particular travel-provider introduction. That first tick records interest only. Before sharing, we must show the partner's legal name, service, exact fields, purpose, retention/location and whether we receive a lead/referral fee, then obtain a second confirmation for that introduction.

A paid introduction or transfer of a lead may be described commercially as a “sale.” Even then, the permitted data is limited to the specifically confirmed contact and travel-preference fields. We do not sell, license or disclose passport or visa records, photographs, identity/Aadhaar data, signatures, bank/financial details, payslips, employment/business evidence, sponsorship/relationship records, child data, document contents, OCR output or prepared forms for a partner's advertising, data brokerage or unrelated use. Partners may not resell the introduction data.

Promotional voice/SMS/other regulated telecom marketing will not begin merely because a website box is selected. We will use it only after the required sender, template, preference and consent-registration controls are operational. You can withdraw an optional choice at any time through Privacy choices.

04

If you proceed to document preparation

After the callback, we may offer manual document intake by the official email address or WhatsApp number identified above. Before you send anything, you will receive a separate, stand-alone notice identifying the selected channel and its provider, itemising only the categories your case needs, explaining purpose, recipients and retention, assigning a case reference, and asking for a clear affirmative choice. Depending on the applicant/profile, those categories may include:

  • passport identity and required travel/visa pages;
  • an original photograph/selfie and a standards-adjusted derivative;
  • work ID, payslips, employer or business/retirement evidence;
  • bank statements, statement dates, balance and salary-account indicators;
  • sponsorship, relationship and co-applicant information;
  • forms, appointment/handoff details and signed paperwork; and
  • only after issuance, the minimum name, address and phone needed for delivery.

Photo adjustments will be limited to documented specification compliance such as crop, background, exposure, resolution and dimensions. We will not change identity-defining facial features. Automated tools may help extract or flag information, but a human must review it; we do not make automated eligibility, credit or visa decisions.

Co-applicants, sponsors and children

A person submitting somebody else's information must be authorised. We will provide notice and seek acknowledgement from each adult where practicable. For anyone under 18, we require verifiable consent from a parent or lawful guardian before processing. One group member's data will not be reused for another case except for the expressly authorised sponsorship relationship.

Aadhaar

Do not send Aadhaar unless we specifically explain why it is required, whether it is mandatory or voluntary, the available alternative and the approved method. We do not ask for Aadhaar OTPs, PINs or core biometrics, and we do not claim to perform UIDAI offline verification merely by viewing a copy.

05

Who handles information

For today's forms, Netlify provides website hosting and form processing on our behalf. Netlify and its subprocessors may process information outside India. We limit this route to the low-data fields listed above and remain responsible for our instructions and handling.

If you choose email, Google provides the Gmail transport under its Privacy Policy; if you choose WhatsApp, WhatsApp/Meta provides the messaging transport under its Privacy Policy. Those providers may handle message content, account/device metadata and international processing under their own terms. We limit access to the assigned operator, use the selected channel only for the requested case, and move accepted files to the controlled case workspace. We will identify any later storage, security scanning, OCR/photo, printing, AVA, payment and courier provider used for that request.

We may also disclose information where legally required, or to advisers needed to establish or defend a claim. We do not authorise any service provider to use application material for its own marketing, model training or unrelated purposes.

A specifically confirmed travel partner receives only the displayed contact/travel-preference fields and may act independently for the requested partner service under its own privacy notice. We record the partner identity, confirmation, fields and disclosure time. We do not give a partner the entire lead/application record “just in case.”

Cross-border sensitive processing will occur only after necessity/consent and equivalent contractual protection are documented and no Indian government restriction prohibits it.

06

How long we keep it

RecordNormal schedule
Callback/readiness request that does not proceedDelete within 90 days
Active lead/service communicationsWhile active, then normally 30 days after closure
Optional trip-email preferenceUntil withdrawal or 12 months without engagement, whichever is earlier; retain a minimal suppression record to honour opt-out
Partner-introduction interestUntil withdrawal or 90 days; a specific introduction confirmation expires after 30 days if unused
Email/WhatsApp transport copyMove accepted files to the controlled case workspace and delete the active inbox/chat and temporary-device copy normally within 7 days; provider backup cycles may take longer
Future working document filesProposed deletion within 30 days after recorded handoff/closure; confirmed in the separate document notice
Paper working copiesReturn at handoff or securely shred stray/working copies within 7 days after closure
Delivery informationNormally 30 days after successful delivery
Limited consent, access, deletion and security recordsNormally one year, without document contents
Invoice/tax/dispute or incident recordsOnly for the applicable legal requirement or documented hold

Deletion is propagated to approved processors and backups under their agreed cycle. A narrow legal/security hold may pause deletion; access remains restricted and we explain the reason where permitted.

07

How we protect it—online and on paper

The manual intake route requires MFA/passkeys on the receiving email account, WhatsApp two-step verification, encrypted and screen-locked devices, controlled downloads, restricted notification previews, no group chats or forwarding, a case receipt register, prompt movement into the controlled case workspace and deletion of transport/temporary copies on schedule. Any later portal requires authenticated private storage, encryption, least-privilege access, malware/file validation, short-lived downloads, immutable originals, logged access, backups and tested deletion. Sensitive values must not enter filenames, URLs, analytics, logs or support tickets.

Printed packs use an opaque case ID, controlled printer, page count, sealed envelope, named custodian and recorded handoff. We do not approve casual print shops or quick-commerce print delivery for passports, bank statements, IDs, photos or issued visas. Missing paper or an unexpected digital disclosure is treated as an incident.

See the plain-language data handling standard →

08

Your choices, rights and grievances

You may decline optional information or withdraw consent as easily as you gave it; if necessary information is withdrawn, we may be unable to continue preparation. Subject to applicable law, you may ask for a summary/copy and recipient information, correction/completion/update, erasure, or nominate another person where that right applies. Withdrawal does not undo earlier lawful processing or a mandatory retention duty. You may also request this notice and consent explanation in an appropriate language listed in the Eighth Schedule to the Constitution of India.

We may verify identity proportionately to protect the file. We will explain a refusal or retention exception. After using our grievance process, statutory avenues such as the Data Protection Board when applicable and consumer forums remain available.

If a personal-data breach affects you, we will provide required notice and practical protective steps without delay under the applicable law. No system is risk-free, so please use only the channel we provide for the stated step.

Manage or withdraw my choices

09

Cookies, links and changes

Visa insta-prep currently sets no advertising or analytics cookies of its own. Hosting/security infrastructure may process necessary technical records. If analytics, call recording, location or marketing is introduced, we will update the notice and add the choice required before that processing.

Third-party sites have their own notices. Material changes will be dated and, where required, shown before new processing or consent. An old consent will not silently authorise a new unrelated purpose.

Still human, still reachable

Privacy question or request?

Withdraw optional choices, request access/correction/deletion or raise a concern without sending identity or financial documents.

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